We always welcome your questions and feedback. For privacy related issues please contact us.
Information We Collect:
We may collect the following information: first and last name, street address, city, state, telephone number, e-mail address, and when necessary credit card information when you:
Place an order on our website
Return or Exchange an item
Inquire about our services
Request more information
Create an online account
Subscribe to our e-news
Are referred to us
Participate in a marketing survey, promotion, or online event
At Capitol Earth Rugs, Inc. we always want to provide you with the best possible on-line shopping experience and fulfill your orders exactly as you’ve requested. In order to do this we collect information that allows us to:
Process and track your order
Provide the services you request
Contact you about the status of an order
Send you information or promotional offers we believe will be of interest to you
Send you e-mail promotions
Identify your product and service preferences
Customize our communications with you
Provide information concerning products you have purchased
Improve our merchandise selection and customer service
Information We Share With Others:
We may contract with other companies to provide certain services including credit card processing, affiliate marketing and shipping. We provide these companies only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are legally prohibited from using this information for their own marketing purposes or from sharing this information with anyone other than Capitol Earth Rugs, Inc.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order or when required by law to do so. We may also share information companies assisting in fraud protection or investigation. We do not provide information to these companies for marketing or commercial purposes.
We offer choices about the types of information you receive from us. If you prefer not to receive information or communications from us, please contact us.
How We Use E-mail:
When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. For example, after you place an on-line order with Capitol Earth Rugs, Inc. you will receive an e-mail confirmation.
Links To Other Sites:
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of Capitol Earth Rugs, Inc. and have established their own privacy and security policies. For the best online shopping experience, we strongly encourage you to review the policies at any site you visit.
Update and Review Your Information:
To update you customer information please contact us. A limited amount of purchasing information may be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
It is our intention to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase, request information, or create an account on our website, your transactional information is transmitted in a safe, encrypted format. See secure online shopping for details.
Privacy of Children On Our Website:
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.