Covid 19, Delta Variant, Shipping Policy
Covid-19 Shipping Policy:
Due to the Covid-19 Pandemic and the latest Delta Variant we are experiencing delayed shipments from our suppliers. Please bear with us as we are doing everything in our power to ensure your items are safely delivered to you.
We are sorry for the unexpected delays in our shipments to you. Our source of supply has been hit particularly hard during this time. We know, we are not alone as many supply chains are breaking down, in many places. We want to help you in every possible way. We appreciate your understanding and your support.
Our products are crafted by hand. Crafts people are affected by Covid-19 and by the Delta Variant in an unprecedented way. Now, more than ever, our suppliers need you. With your support we can come through this devastating pandemic stronger, together.
Rest assured, we are doing everything we can to deliver the best rugs + home accents on Earth to you. Should you have any questions about your order or if you need to make a modification, please call. We understand and are here to help.
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Normal Shipping Policy:
Exact shipping costs are calculated the day we ship. Shipping costs can generally be estimated at 16% of your order total. However, your actual shipping costs are applied and emailed along with tracking number(s) the day your order leaves our dock, provided you have an email address on file with us.
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
Most in-stock items ship from our warehouse within three business days of the receipt of your order. All backorders are filled in order by the date in which they are received. All shipments are delivered via UPS/FedEx ground, unless you specify otherwise. When prepaying by check or money order, please call for exact freight charges. Actual freight is charged based on weight and dimensions. There is no additional handling fee. We can drop ship to meet your needs.
Please note a $3 drop ship fee will be added to all drop ship orders.
To clarify your shipping needs, please call toll free:
1-800-562-1885